“When you’re scared, you stay as you are.” ~Stephen Richards, author of Releasing You From Fear
Our world is turbulent. As I write this, we’ve just experienced the worst terrorist attack on U.S. soil since 9/11. Fourteen people lost their lives. Fourteen families lost loved ones during our holyday season. A six-month-old infant lost her parents. My fear of conflict pales in comparison to what these people and many others in our world face on a daily basis. And this is the opportunity that came my way while rehabbing my new home–something I set an intention to do with joy and equanimity.
I hired a contractor and then found it necessary to fire him because the work his employee was doing was shoddy. He was using equipment that didn’t operate well. When I told him I’d hired someone else to finish the job, he threatened to put a lien on my house or take me to court. I paid him what I thought was fair for the work that had been done satisfactorily. He wanted more. His threats escalated.
Conflict scares me so much that sometimes my teeth chatter as though I’m in a deep freeze. I recognize this as a disability because conflict is a part of life. Trying to avoid it as I do often has negative consequences. So I told myself, “Going to court my be an interesting new experience.” I reached out to friends for support.
They gave me good advice. “Make a record of all transactions, take pictures, and stand your ground.” They pointed out I had a good case and he was unlikely to follow through. But his intimidating texts continued. He pointed out how much it would cost to go to court. My hands began to shake, my stomach tied up in knots, I couldn’t go to sleep or I’d wake up in the middle of the night unable to fall back asleep.
To soothe myself, I’d say, “Linda, this is just your fear of conflict. You aren’t going to die and you’re not going bankrupt.”
I texted him back about mediation being a less expensive option. He liked that idea and asked me to set it up. I chuckled at that and texted him back, “If that’s the route you want to take, you set it up.” My friends and I didn’t think he would, but he did.
For me, it wasn’t so much about the money as it was maintaining my self-respect. I didn’t want to give in to intimidation. I needed to pull on my inner strength. I didn’t want to give this contractor the message he could get away with bullying women.
The woman from the mediation center told me I might hear something new in our facilitated conversation that would change my perspective, so I put my checkbook in my purse just in case.
However, the new information seemed to support my position. He’d fired his employee and admitted he’d been lied to about the job. He also said I’d been nice whereas other people he’s dealt with have been nasty. He offered to drop the whole thing if I paid him $200 instead of the $300 he’d asked for. It was tempting to accept just to be done with this.
When I didn’t accept, he returned to his intimidating tactics, noting it was time for him to learn how the small claims court system works. He asked the mediator for directions to the court building and left in a huff.
I went out to lunch with my friend who accompanied me for support. Despite being distracted by fear and uneasiness, we had a lovely afternoon.
The next morning another friend called to share her experience reporting a contractor to the Better Business Bureau. She encouraged me to do the same. I hated the thought of my complaint appearing on a webpage for all to see. Even though uncomfortable with her suggestion, I went to the BBB webpage to check out the procedure. When I read they wouldn’t be involved if there was litigation, I decided if I was going to do it, now was the time.
Early the next morning, the contractor began texting and calling. Interpreting this as more intimidation, my hands shook and my heart pounded. With a friend’s encouragement, I returned his call. He said, “Let’s drop this. Lesson learned. I see where you’re coming from.”
I asked him what he was able to see now that he couldn’t see in the mediation. He admitted his employee, whom he had trusted, used poor equipment and he understood why I hired someone else to finish the job. Perhaps seeing my complaint in writing did the trick.
This experience helped me grow in my ability to handle conflict and intimidation. I stood up to bullying…with a lot of help from my friends. For that I am grateful.
I can’t help but wonder for what bigger conflict this is preparing me.
If you tend to avoid conflict, I’d love to hear how you’ve learned to handle your discomfort. I’m sure I have more to learn.
Great post, Linda! So well written and poignant! I too dislike conflict and have to buck up my courage when confronting someone about something I either don’t like in their behavior or some need of mine not being met! It has become easier as time has passed. Mostly I stand in my power of the importance of meeting my needs and expressing what is pushing to move forward in my growth!
Yes, Prema,
As one of my friends committed to growth, that’s the thing I always fall back on. I’ve got to face this if I’m going to grow. Sometimes it takes me awhile to give in to that mandate, but in the end, I always have.
I don’t see it so much as preparing you for some greater conflict Linda, as being a tremendous confidence booster for getting over fear of conflict. The next time you are confronted with something unpleasant, the teeth chattering and stomach knot will not be nearly as pronounced, and you will sleep well, secure in your ability to deal with it – you go, girl!
So touched by your confidence in me, Ruth,
I’ll let you know how that goes with the next challenge.
This piece is filled with such hard-won wisdom, Linda. Thank you for sharing what worked for your situation.
Because there’s been huge conflict in all of my life until Y2K passed, I’ve arranged my life of solitude now with few opportunities for conflict, They occasionally arise in our small family and how I’ve learned to handle it is to trust that my prayers and hopes and affirmations reach my Creator who knows the answer to all problems, and then listen to my heart for answers. This way has taken a long time for me to arrive at; it’s the best way I’ve ever handled conflict, which I’ve always avoided any way possible.
A life of solitude is very appealing, Mary Jo,
I very much live that kind of life. How lovely to have learned to trust the answers in your heart. Thank you for sharing your hard-won wisdom.
What a WOMAN. This should be read by all women who avoid conflict and stay frightened in their life. and unable to move forward.. Great piece!!!
Thanks to Cindi, one of my cheerleaders,
I’m impressed you learned how to make a comment and actually did it. If I could, I’d add a smiley face.
Thank you for this. I am dealing with a contractor who is not fulfilling his commitment even though he,s been paid – my mistake! Thinking about BBB website now.
Stand strong, Penny,
I was fortunate to not have paid the full price. I wasn’t about to do that until the job was done. But I did hire this contractor before getting three estimates. I’ve learned that’s a wise practice in every situation. Keep us posted about how your situation turns out.
BBB contacted contractor and he lied to them. It’s only minor stuff so I don’t want to spend any more energy on it. Life is too short!
We all do what we have to do to take care of ourselves. For me, I had to see it through to face my fear and maintain my self-respect. I had to show the contractor he couldn’t get away with bullying a woman. You have other priorities in your situation. Isn’t it interesting how similar situations engender different responses and all responses are perfect. Glad you are on to other things that feed your soul.